Refund & Return Policy

Refund & Return Policy – Fibros Technology

At Fibros Technology, we strive to provide high-quality fiber optic products and solutions. However, if you are not satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

• Products must be returned within 7 days of delivery.
• Items must be unused, undamaged, and in their original packaging with all accessories included.
• A valid proof of purchase (invoice/order receipt) is required for all returns.
• Custom-made or special-order products are non-returnable unless they are defective or damaged during shipping.

2. Refund Process

• Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be processed within 7-10 business days via the original payment method.
• Shipping charges are non-refundable, except in cases of incorrect or defective products.

3. Exchange Policy

• Defective or damaged products may be replaced within 7 days of delivery.
• Customers must provide photographic/video evidence of the defect for verification.

4. Non-Returnable Items

• Used or physically damaged products.
• Products without original packaging or missing accessories.
• Customized or bulk-ordered items.

5. How to Initiate a Return?

• Email us at [aarkatechinfocom@gmail.com] with the order details and reason for return.
• Once approved, ship the item to our return address provided in the email.
• Customers are responsible for return shipping costs unless the item was incorrect or defective.

For any further assistance, contact our support team at [+91-8685866216].